everlasting guarantee

Remakes of the stone are not offered, unless the rare occasion of the milk stone altering its appearance within 90 days of receiving your order. As long as you retain the milk stone and jewelry piece, we offer a guarantee of repairs with free shipping. Turn-around time, however can take anywhere from 2-4 weeks. Damages and lost pieces do not qualify for the Everlasting Guarantee, excluding shipment damages. Please see FAQ for shipment issues. We assure you each piece is specially made and picked out for the best and final product. 

Please contact customercare@mymilkstone.com if you believe you need a remake of your stone. Include your order number, name, and picture of your altered jewelry.